March System Maintenance

Thank you for using SoroTouch.
We would like to inform you that system maintenance will be conducted on the dates and times below.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
×÷＋－×÷×÷＋－×÷×÷＋－×÷＋－×

■ Date: March 3rd, 2025 (Mon) and March 24th, 2025 (Mon), from 12:00 AM to 6:00 AM (JST）
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: Due to server hardware upgrades, there will be two instances of routing reduction within the maintenance window, each lasting less than one hour, which may result in error responses for credit card payments.
※ Information provided by GMO Payment Gateway
×÷＋－×÷×÷＋－×÷×÷＋－×÷＋－×

■ Date: March 6th, 2025 (Mon), March 13th (Thur) from 3:00 AM to 5:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: When using a card issued by Toyota Finance or if the payment is to Toyota Finance, some transactions may result in an error response for up to one hour.
※ Information provided by GMO Payment Gateway
×÷＋－×÷×÷＋－×÷×÷＋－×÷＋－×

■ Date: March 10th, 2025 (Mon), from 1:00 AM to 4:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: When using a VISA-branded card issued for Toyota Finance, there may be abnormal responses.
※ Information provided by GMO Payment Gateway
×÷＋－×÷×÷＋－×÷×÷＋－×÷＋－×

■ Date: March 10th, 2025 (Mon), from 2:15 AM to 2:45 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: When using a credit card issued by UC Card or if the payment is to be made by UC Card, an error response may occur for up to 10 seconds in some transactions.
※ Information provided by GMO Payment Gateway
×÷＋－×÷×÷＋－×÷×÷＋－×÷＋－×

■ Date: March 14th, 2025 (Fri), March 21st, 2025 (Fri), March 25th, 2025 (Tue)from 1:00 AM to 6:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: During each maintenance period, an error may occur when making credit card payments for approximately 2-3 seconds.
※ Information provided by GMO Payment Gateway
×÷＋－×÷×÷＋－×÷×÷＋－×÷＋－×

■ Date: March 14th, 2025 (Wed), March 21st, 2025 (Fri), from 2:00 AM – 5:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: When using a Mitsui Sumitomo Card for transactions processed via the VISA JAPAN Group, an error response will occur for approximately one minute during each maintenance period.
※ Information provided by GMO Payment Gateway
×÷＋－×÷×÷＋－×÷×÷＋－×÷＋－×